Frequently Asked Question

​​​Q: How does the Lipstyck Lab process work?
 

A: Lipstyck Lab is a unique makeup experience where guests can create custom lipstick or lip gloss. Our team of experts are there to help you choose your colors, pigments, and additives to create the perfect lip product for you.

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Q:How to redeem E- Card vs Physical Gift Card?

A: For E-Card go to booking an book appt and apply gift card. Physical gift cards, please contact 412-394-1426 you can book your appointment with staff.  We will use your gift card at The Lab.   

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Q: What is the price for Lipstyck Lab?
 

A: Lipstyck Lab is priced at $50.00 per adult. This includes your choice between a lipstick or lip gloss, pigments and additives you need to create your perfect product.

$35 kids (gloss only)

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Q: Does Lipstyck Lab offer gift cards?
A: Yes, we offer e-gift cards that can be sent via email or physical gift cards that can be purchased in-store.​

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Q: What if I need to reschedule my appointment?
A: Things happen, and we understand you may need to reschedule your appointment. Please note that we do not offer refunds, but we will be happy to provide you with a gift card or credit to your account that you can use to reschedule up to one year after your purchase.
 

Q: Can I bring wine to Lipstyck Lab?
 

A: Yes, you can bring wine to enjoy during your experience. 

     (PLEASE BRING YOUR CUPS)

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Q: Can Lipstyck Lab duplicate a discontinued color?
A: Yes, we can create a custom blend close to the discontinued color. We recommend leaving the product for 3-4 days to ensure a close match. Unfortunately we do no longer allow food in The Lab.
 

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Q: Can I bring food to Lipstyck Lab?  

A.Unfortunately, we do no longer allow food in The Lab.  
 

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​Q: How can I book a Private Session Lab?
A: To book a private session at Lipstyck Lab, simply fill out our party inquiry form and someone will be in touch with you within 48 hours. 

(Lipstyck Lab is not an event space. All guests are participants only)​

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​Q: What is the minimum number of guests required for a private session at Lipstyck Lab?
A: Private sessions at Lipstyck Lab require a minimum of 10 guests. ​
 

Q: Can I come early to my appointment?
A: Yes, you can arrive up to 10 minutes before your appointment time.

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Q: What are the business hours of Lipstyck Lab.?
 

A: Wednesday - Saturday from 1pm - 6:30pm, 

If anything comes up, feel free to call us at 412-394-1426.

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